Last Updated: [Insert Date]

Steel City HxCx Recovery (“we,” “our,” “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, online courses, and related services (“Services”).

By creating an account or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

1.1 Personal Information

Information you provide directly, such as:

• Name

• Email address

• Username

• Password (encrypted by the platform)

• Profile details

• Course enrollment data

• Messages sent through our platform

1.2 Usage Information

Automatically collected data such as:

• IP address

• Browser type

• Device information

• Pages viewed

• Time spent on the platform

• Course progress

• Interactions with lessons, quizzes, or communities

1.3 Optional Information

If you choose to provide:

• Survey responses

• Feedback

• Uploaded files, assignments, or course submissions

We do not collect payment or financial information because our courses are currently offered for free. If this changes, the platform (not us) will process payment information securely.

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Provide access to courses and content

• Track progress and completion

• Improve course quality and user experience

• Respond to support requests

• Communicate updates or announcements

• Maintain safety and integrity of the platform

We do not sell, rent, or trade your personal information.

3. How We Share Your Information

We may share information only in the following cases:

3.1 Service Providers

Companies that help us operate the platform (such as Thinkific) may access data only to perform their services.

3.2 Legal Requirements

We may disclose information if required by law or to protect the safety, rights, or security of our users.

3.3 Organizational Use

As a nonprofit and coaching organization, we may use aggregated, non-identifying data to improve programs, secure grants, or report outcomes.
No personal identifying information will be shared without your consent.

4. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your data, including:

• Encrypted passwords

• Secure servers

• Limited internal access

• Platform-level security (via Thinkific)

No method of online transmission is 100% secure, but we take reasonable steps to protect your information.

5. Your Choices and Rights

You may:

• Update your account information

• Request access to your data

• Request deletion of your account

• Opt out of email communications

• Decline to provide optional data

To make a request, contact us at:
[email protected]